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Loop Subscriptions

About Loop Subscriptions

Loop helps DTC brands to gamify their subscriptions and hence reduce cancellations and increase revenue. Using Loop, brands can easily automate & personalize subscriber rewards.

Five features that make us unique in the world of subscription apps as a long-term solution:

  • Mobile first & self-serve customer portal made to reduce customer tickets
  • Personalized & gamified subscriptions at scale with no-code workflow builder
  • Setup & go live with bundles / subscription box in mins without developer help
  • Complete retention stack: Cancellation flows, reasons, discounts & reactivations
  • Stop losing money due to card failures with smart & tactical dunning management

What makes Loop Subscription different from other subscription providers: 

  • Loop reduces churn by ~25% through highly engaging cancellation flows and personalized rewards on customer portal.
  • Reduces payment failures by smart dunning + automated alerts + rewards to update cards.
  • Loop increases AOV by ~15% through product upsell within the customer portal & Smart-one click upsells as part of the upcoming order email.
  • Grow your subscribers through personalized win-back campaigns, 1 click checkout link to promote subscriptions, DIY bundle subscriptions and many other features.

TalentPop & Loop Subscriptions

  • Reduce customer ticket resolution time with Loop's integration with Gorgias
  • Reduce customer ticket resolution time with easy to manage actions like swap/pause/delay/reschedule within Loop's customer portal
  • Utilize Loop's detailed analytics to win-back churned customer, identify high risk payment orders and run win-back campaigns.
A great Shopify subscription app which is saving us thousands by migrating away from Recharge. They are also improving our customer experience and retention, and have been very hands-on in helping us.
Dr. Blake Livingood, Founder @ Dr. Livingood

Popular use cases

  • Reduce ticket resolution time and improve CSAT score

    Loop customer portal makes it easy to manage actions like swap/pause/delay/reschedule within Loop's customer portal. Loop is also integrated with Gorgias which makes it easy & super fast to manage subscription tickets

  • Win-back campaigns through customer support agents

    Utilize detailed analytics & easy to export reports from Loop's backend to enable customer service agents to run win-back campaigns, reduce subscriber churn and improve customer satisfaction score