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Technology

About Aircall

Aircall is the cloud-based phone system of choice for modern brands. Sales and support teams, or the entire company, can have their phone system up and running in just a few clicks and integrated with the tools that they love (Salesforce, HubSpot, Zendesk, Slack, Intercom and many more!).

Within two months, we cleared our backlog of tickets. We had a negative NPS of -25 and we moved it to +45. We had a CSAT that was around 50%, and now we are at 85% to 90%. Availability on calls is awesome - we have virtually no missed calls.
Ludovic Leleu, Customer Support Manager @ The Cookware Company

Popular use cases

  • Smoother Support

    Make customer experience a competitive advantage with custom IVR menus, skill-based routing, and live call monitoring.

  • Smarter Sales

    Book more meetings and close deals quickly with the Power Dialer, click-to-dial, and call coaching capabilities.